In using this website, you are deemed to have read and agreed to the following

terms and conditions.

Application

These Terms and Conditions ("Terms") govern your use of the services provided by Positive Mind Tech ("we," "us," or "our"), including Services, Goods, related resources and the use of this website by you (the Customer or you). By accessing or purchasing our services, you agree to be bound by these Terms and Conditions.

Please read them carefully.

If you have any questions or require further clarification regarding these Terms and Conditions, please contact us at support@positivemindtech.com.

If you are not sure about anything, just contact us at

support@positivemindtech.com.

Positive Mind Tech of 1-2 Rhodium Point, Spindle Close, Hawkinge,

Folkestone, Kent, CT18 7TQ, United Kingdom with telephone number 07506026221

(the Supplier or us or we).

Interpretation

The following terminology applies to these Terms and Conditions,

Privacy Policy and any or all Agreements:

"Customer," "Member," "You," and "Your" refers to you, the user or viewer of this website,
participant in our services and the person accepting the Company's terms and conditions.

"The Company," "Ourselves," "The membership," "We," "Us," and "Our" refer to the Company.

"Party," "Parties," or "Us" refers to both or either the Customer and the Company.

"Consumer" means an individual acting for purposes outside their trade, business, craft, or profession.

"Contract" is the legally binding agreement between you and us for the supply of the Services.

"Membership" refers to the paid subscription service.

"Workshops" refer to standalone or included online educational sessions delivered live or asynchronously.

"Coaching" refers to one-on-one or group sessions designed to enhance skills, confidence, and personal development.

"Delivery Location" means the Supplier's premises or other location where the

Services are to be supplied, as set out in the Order.

"Goods" means any Goods that we supply to you with the Services, including any physical or digital items supplied with the services, as set out in the Order.

"Order" is your request for the Services placed with the Supplier.

"Services" are the Services, including any Goods, as set out in the Order.

Any use of the above terminology in the singular, plural, capitalisation and or he/she or they, are taken as interchangeable and referring to the same.

Privacy Policy

Please review our Privacy Policy, available on our website, which outlines how we collect, use, and safeguard your personal information. We are committed to protecting your privacy in accordance with UK GDPR.

Services

The description of the Services and Goods is as set out on our website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in size or colour of any Goods supplied.

In the case of Services and Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

All Services are subject to availability. We reserve the right to make changes to comply with applicable laws or safety regulations and will notify you of changes that affect your Service.

Customer responsibilities

You must cooperate with us in all matters relating to the Services and provide us and our authorised employees and representatives with access, information, and licenses as required for the Services. Failure to do so may result in a suspension of the Services or contract termination.

Basis of Sale

The description of the Services and any Goods on our website, catalogues, brochures, or other forms of advertisement does not constitute a contractual offer to sell the Services or Goods.

We reserve the right to reject Orders for any reason.

A Contract will be formed for the Services ordered only upon the Supplier sending an email to the Customer saying that the Order has been accepted or, if earlier, the Supplier's delivery of the Services to the Customer.

Any quotation or estimate of Fees is valid for a maximum period of 1 day Quotation period days from its date unless we expressly withdraw it earlier.

No variation of the Contract can be made after it has been entered into unless agreed upon by the Customer and the Supplier in writing.

These Terms and Conditions apply to a Contract entered into by you as a Consumer where we, the Supplier and you the Customer, enter the Contract at any of the Supplier's business premises, and where the Contract is not a contract (i) for which an offer was made by the Customer in the Supplier's and the Customer's simultaneous physical presence away from those premises, or (ii) made immediately after the Customer was personally and individually addressed in the Supplier's and the Customer's simultaneous physical presence away from those premises. If this is not the case, please inform us, so we can provide you with a different contract more appropriate to your situation.

Business premises means immovable retail premises where we carry on business on a permanent basis or, in the case of movable retail premises, on a usual basis.

Fees, Payment and Refund Policy

The Fees for the Services, the price of any Goods (if not included in the Fees) and any additional charges are as set out in our price list at the date of the Order or as otherwise agreed in writing. Prices for Services may be calculated on a fixed fee or on a standard rate basis.

Fees and charges include VAT at the rate applicable at the time of the Order.

Payment for the Services must be made in cash or by submitting credit or debit card details with your Order.

We can take payment immediately or otherwise before delivery of the Services.

We do not accept payment in the form of cheques.

Payment for the Services is due upon ordering.

Payment for memberships must be made at the time of purchase and then will be on a recurring basis depending on which membership plan has been chosen until termination. Memberships require recurring payments, and we may attempt to retry failed payments.

We may terminate your membership and remove you from all our platforms if your payment fails.

We reserve the right to retry failed payments. We reserve the right to manually retry this payment(s) at any time using existing or any new payment methods (that have been added to the account) to process any outstanding debts.

If we are unable to successfully process your membership payment the system will retry (usually every 3 days) using the existing payment method available.

All Membership content, materials and products within the membership will always remain the property of the Company and are not to be reproduced or distributed.

The Company is not liable for any late payment fees or reclaimed failed payments by PayPal. Customers that make payments through PayPal are responsible for their own details being correct and up to date, this can be done by following the steps on the PayPal site here.

Should you cancel your membership, it is your responsibility to ensure that recurring payment are cancelled with PayPal directly. You can do this with PayPal to prevent any future payments being taken with PayPal here.

Please make yourself aware of PayPal's Privacy Policy if this is your chosen method of payment.

All purchases and agreements entered into will cease with immediate effect until any and all outstanding payments are recovered in full.

By purchasing any Services or Goods (this includes and not limited to memberships, courses and materials) provided by the Company, you agree that any Services or Goods provided that you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company. You shall not create any derivative work based upon the Services and Goods provided and you shall not offer any competing products or services based upon any information contained in our Services and Goods. Except as otherwise provided, you acknowledge and agree that you have no right to edit, modify, copy, reproduce, alter create derivative works of, reverse engineer, enhance or in any way exploit any

of the Services or Goods provided by the Company in any manner.

Not following the above shall be a breach of these terms and conditions.

Refund requests may be considered on a case-by-case basis and are subject to our discretion. Refund policies for specific services or products will be outlined in their respective terms and conditions.

The Company provides various courses, programs and associated material for sale sold separately from the membership. By purchasing courses, programs and associated material (collectively the “Courses”) immediate lifetime access for your own personal use. Except as otherwise provided, you acknowledge and agree that you have no right to edit, modify, copy, reproduce, alter create derivative works of, reverse engineer, enhance or in any way exploit any of the Courses in any manner.

No refunds are given for a Course or any digital goods you have ordered as you shall be immediately granted instant lifetime access to the course materials and we cannot reverse this access. We clearly lay out and state what you will be getting from a particular course on the sales page before purchase, this will give you a full understanding before course purchase and what to expect within the product. If you have any queries regarding any Courses or digital goods you can contact

support@positivemindtech.com prior to purchase.

Refunds for digital products, including downloadable courses, are not offered due to instant access being provided upon purchase.

Membership:

You may cancel your membership at any time by emailing our team, providing at least 7 DAYS NOTICE to cancel your account. Please contact our team support@positivemindtech.com.

New Customers, may cancel monthly memberships and request a full refund within the first 14 days of joining the monthly membership for the first time, this is only applicable for monthly membership payment options, our money-back guarantee. Outside your first 14 days, refunds are not offered,

but you can still cancel your monthly membership anytime.

Existing or returning members that have rejoined the membership may cancel at any time however payment will not be eligible for a refund. You will continue to have access to the membership until your cancellation has taken effect or before your next billing date.

For annual membership subscriptions, you may cancel your membership at any time (it will not renew after the initial 12 months). Refunds are not offered on annual membership subscriptions.

Members wishing to switch membership subscription should contact our team.

Please allow at least 3 days prior the billing date to process the change. Switching from an annual membership to a monthly membership subscription is not possible for the first 12 months, however you may switch at the end of the 12 months to the monthly membership subscription. Please contact our team support@positivemindtech.com.

If you have any queries regarding any Services you can contact support@positivemindtech.com prior to purchase.

Workshops Terms

Included Workshops (Membership):

Workshops included in memberships cannot be refunded. Missed workshops may result in summaries or materials being provided.

Standalone Workshops:

Refunds for standalone workshops are available for cancellations made at least 7 days in prior to the scheduled workshop date. No refunds will be issued for cancellations made less than 7 days before the event.

Payment Terms:

All workshop fees must be paid in full prior to the session. Access to the online workshop will only be granted upon receipt of payment. For bundled offers, payment plans, if applicable, must be adhered to as outlined at the time of purchase.

Cooling-Off Period for Online Purchases:

If you purchase an online workshop, you have the right to cancel your booking within 14 days of purchase and receive a full refund, provided the workshop has not already commenced and cancellation is made at least 7 days prior to the scheduled workshop date. For workshops starting within the 14-day period, you waive your right to cancel once the session begins.

Missed Sessions:

If you are unable to attend an online session and have not received a refund, we will provide you with a summary and any relevant notes of the content covered. You are welcome to email us for further details or clarification if needed.

Liability Disclaimer:

The organiser and the instructor are not responsible for any direct or indirect damages resulting from the use or inability to use the workshop materials or content, including technical issues or interruptions outside of our control. All advice and materials are provided for educational purposes, and participants are responsible for how they apply them.

Force Majeure:

The organiser is not liable for cancellations or disruptions caused by circumstances beyond our control, such as internet outages, platform failures, or other unforeseen events. In such cases, alternative arrangements, such as rescheduling or credit toward future workshops, may be offered.

Changes to Workshop Content or Schedule:

The organiser reserves the right to modify the content, schedule, or instructor of the workshop if necessary. Participants will be notified promptly of any significant changes, and alternative arrangements may be provided if appropriate.

Access and Technology Requirements:

Online workshops require participants to have reliable internet access, a functioning device, and suitable software (e.g., Zoom). Participants are responsible for ensuring their technology meets these requirements before the session. The organiser is not liable for issues arising from inadequate participant technology.

Intellectual Property:

All materials provided during the online workshops are for personal use only. Reproduction, distribution, or commercial use of these materials without the explicit permission of the organiser is strictly prohibited.

Privacy (GDPR Compliance):

We are committed to protecting your personal data under the UK General Data Protection Regulation (GDPR). Any personal information collected will be used solely for the purpose of delivering workshops and related communications. You may request to access, amend, or delete your data at any time by contacting us.

Conduct:

Participants are expected to maintain respectful behaviour during all online sessions. Workshops may be monitored for internal quality control purposes only. Any disruptive behaviour, including inappropriate use of chat or video, may result in removal from the session without a refund. We reserve the right to refuse participation to any individual at our discretion if their behaviour is deemed inappropriate or disruptive.

Age and Participation Consent:

Workshops are open to participants of all ages, but minors (under 18 years old) must have parental or guardian consent to attend. By registering, parents or guardians confirm that they agree to the Terms & Conditions on behalf of the minor.

Health and Wellbeing Disclaimer:

The online workshops aim to enhance learning and confidence but are not a substitute for professional medical, psychological, or other forms of professional advice. If you have specific needs, please consult the relevant professional.

Compliance with Consumer Rights Act 2015:

These Terms & Conditions comply with the Consumer Rights Act 2015. Participants are entitled to receive services as described at the point of sale and with reasonable care and skill. If you feel the service has not met these standards, please contact us immediately.

Jurisdiction:

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Accessibility Statement:

We strive to make our online workshops accessible to everyone. If you have any specific accessibility requirements, please contact us prior to booking to discuss your needs.

Coaching and Therapeutic Techniques

Coaching Services:

Coaching supports personal growth and confidence-building but is not a substitute for therapy or medical services. Results depend on individual engagement and effort.

NLP, Time Line Therapy®, and Hypnosis:

Participation in these techniques is voluntary and intended for educational and personal development purposes. These are not intended to diagnose or treat any medical or psychological conditions. Disclose any medical conditions that may impact participation to ensure safety.

Confidentiality:

All coaching sessions are conducted confidentially. However, we may breach confidentiality if required by law or in cases of serious risk to yourself or others.

General Terms

Access and Technology:

Participants are responsible for ensuring reliable internet access, suitable devices, functioning devices, and suitable software (e.g., Zoom) for all online activities, including online workshops and coaching sessions.

The organiser is not liable for technical issues arising from inadequate participant technology.

Conduct:

Respectful behaviour is expected and required during all sessions. Disruptive or abusive behaviour may result in removal without refund.

Workshops and coaching sessions may be monitored for quality assurance purposes.

Force Majeure:

We are not liable for delays or cancellations due to events beyond our control, such as natural disasters, technical outages, or platform failures.

In such cases, alternative arrangements, such as rescheduling or credit toward future sessions, may be provided.

Jurisdiction: These Terms are governed by the laws of England and Wales. Disputes will be resolved under these laws.

Intellectual Property

All materials provided are for personal use only. Reproduction, distribution, or commercial use without explicit permission is prohibited.

Misuse may result in termination without refund.

Privacy and Data Protection (GDPR Compliance)

Data Collection:

Any personal information collected will be used solely for delivering services and related communications.

Your Rights:
You may request to access, amend, or delete your data at any time by contacting us.

Confidentiality:

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (GDPR).

Accessibility Statement

We strive to make our services accessible to everyone. If you have specific accessibility requirements, please contact us prior to booking to discuss your needs.

Disclaimers and Limitations of Liability

Educational Purpose:

Services are provided for educational purposes. Participants are responsible for how they apply the content.

We aim to provide high-quality educational and coaching services. However:

Results depend on individual effort and circumstances.

We are not liable for damages resulting from the use or inability to use our services, workshops, or materials.

Liability Disclaimer:

We are not responsible for direct or indirect damages resulting from the use or inability to use workshop materials or content, including technical issues outside of our control.

User Accounts and Security

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately if you suspect any unauthorized use of your account or access to your password.

Termination of Services or Membership

We reserve the right to terminate access to services, courses, or memberships at our discretion, for any reason, including but not limited to violations of our terms and conditions or codes of conduct.

User Conduct

Users are expected to behave respectfully and professionally while participating in our courses, services, or memberships. Any abusive, harassing, or disruptive behaviour will not be tolerated, and we reserve the right to take appropriate action, including the removal of users or suspension of services.

Delivery

We will deliver the Services and Goods within agreed timelines. We will deliver the Services, including any Goods, to the Delivery Location by the time or within the agreed period or, failing any agreement: in the case of Services, within a reasonable time from the day on which the Contract is entered into.

In any case, regardless of events beyond our control, if we do not deliver within the agreed period, you may require us to rearrange the delivery of the Services or you can request a refund for undelivered Services or Goods.

If you treat the Contract at an end, prior our delivery of the Services, we will promptly return all payments made under the Contract.

If any Services or Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without also cancelling or rejecting the entire Order.

Delivery outside England and Wales, Scotland, Northern Ireland, the Isle of Man, and Channel Islands may incur import duties or taxes.

If you fail, through no fault of ours, to take delivery of the Services or Goods at the Delivery Location, we may charge the reasonable costs for redelivering them.

The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

Risk and Title

Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.

You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.

Withdrawal

You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.

Conformity

We have a legal duty to supply the Goods in conformity with the Contract and will not have conformed if it does not meet the following obligation.

Upon delivery, goods will be of satisfactory quality, reasonably fit for the purpose for which they were bought (as set out before the Contract is made, for any purpose held out by us or set out in the Contract) and conform to their description.

Services will be supplied with reasonable skill and care.

It is not a failure to conform if the failure has its origin in your materials.

In relation to the Services, anything we say or write to you, or anything someone else says or writes to you on our behalf, about us or about the Services, is a term of the Contract (which we must comply with) if you take it into account when deciding to enter this Contract, or when making any decision about the Services after entering into this Contract. Anything you take into account is subject to anything that qualified it and was said or written to you by us or on behalf of us on the same occasion, and any change to it that has been expressly agreed between us (before entering this Contract or later).

Duration, termination and suspension

The Contract continues as long as it takes us to perform the Services. Either you or we may terminate the Contract or suspend the Services at any time by a written notice of termination or suspension to the other if that other:

a. commits a serious breach, or series of breaches resulting in a serious breach, of the Contract and the breach either cannot be fixed or is not fixed within 30 days of the written notice; or

b. is subject to any step towards its bankruptcy or liquidation.

On termination of the Contract for any reason, any of our respective remaining rights and liabilities will not be affected.

Successors and our sub-contractors

Either party can transfer the benefit of this Contract to someone else and will remain liable to the other for its obligations under the Contract. The Supplier will be liable for the acts of any sub-contractors who it chooses to help perform its duties.

Circumstances beyond the control of either party

In the event of any failure by a party because of something beyond its reasonable control:

a. the party will advise the other party as soon as reasonably practicable; and

b. the party's obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery.

Disclaimer of Liability

We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content on this website. We shall not be liable for any loss, damage, or injury, whether direct or indirect, incidental or consequential, arising from your use of our website, the Services and Goods.

Excluding liability

We do not exclude liability for: (i) any fraudulent act or omission; or (ii) death or personal injury caused by negligence or breach of the Supplier's other legal obligations. Subject to this, we are not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract

was made, or (ii) loss (e.g. loss of profit) to your business, trade, craft or profession which would not be suffered by a Consumer - because we believe you are not buying the Services and Goods wholly or mainly for your business, trade, craft or profession.

Indemnification

You agree to indemnify and hold us harmless from any claims, actions, liabilities, losses, or expenses, including legal fees, arising from your violation of these terms and conditions.

Governing law, jurisdiction and complaints

The Contract (including any non-contractual matters) is governed by the law of England and Wales.

Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.

We aim to avoid disputes. In the event of a dispute, customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 days.

FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

The information contained on this Website and the resources available for download through this Website are provided for educational and informational purposes only. The information contained on this Website and the resources available for download through this Website should not be considered or construed as legal, financial, tax, medical, health, or any other professional advice.

Log Files

We utilize IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns, and troubleshooting purposes, our web servers automatically log standard access information, including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used solely within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used differently from what is

stated above without your explicit permission.

Cookies

Cookies provide information about the visitor's computer. We may use cookies where appropriate to gather information about your computer to help us improve our website. We may gather information about your general internet use by using cookies. When used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally; it is statistical data that does not disclose any personal details. You can adjust your computer's settings to decline cookies within the "settings" section of your computer. For more information, please refer to the advice provided at AboutCookies.org.

Links from this Website

We do not monitor or review the content of websites linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be considered as our opinions or material. Please be aware that we are not responsible for the

privacy practices or content of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself before disclosing any personal information to them. This Company will not accept any responsibility for any

loss or damage, regardless of the cause, resulting from your disclosure of personal information to third parties.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company's services and the full content of this website. This Company, Positive Mind Tech Ltd, unless stated otherwise, owns the intellectual property rights in the website and material on the website.

This material includes, but is not limited to, the design, layout, appearance, graphics, the brand names and specific services of this Company featured on this website.

You are not permitted to: republish, sell, copy, duplicate, publish, rent, license, sublicense, lease or reproduce (including republication on another website) Company materials without our consent.

Communication

We have several different email addresses for various queries. These, along with other contact information, can be found on our Contact section on our website or in Company literature or via the Company's stated telephone, facsimile, or mobile telephone numbers.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement due to an event beyond the control of such party, including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood, or any other natural or man-made eventuality outside our control. Any party affected by such an event shall inform the other party promptly and make all reasonable efforts to comply with the terms and conditions of any Agreement contained herein.

Dispute Resolution

In the event of a dispute, we encourage users to first contact us to seek a resolution. If a resolution cannot be reached, you agree to submit any disputes to mediation or arbitration in accordance with the laws of England and Wales.

Entire Agreement

These terms and conditions, along with any separate agreements or policies related to specific services, courses, or memberships, constitute the entire agreement between you and us.

Notices

Any notices or communication required under these terms and conditions will be sent to the contact information provided by you during registration.

Waiver

Failure of either party to insist upon strict performance of any provision of this Agreement or any Agreement or the failure to exercise any right or remedy shall not constitute a waiver thereof and shall not diminish the obligations under this Agreement or any Agreement. No waiver of any provisions of this Agreement or any Agreement shall be effective unless expressly stated as such and signed by both parties.

General

These terms and conditions are governed by the laws of England and Wales. By accessing this website and using our services or buying our products, you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising from such access. If any of these terms are deemed invalid or unenforceable for any reason, the invalid or unenforceable provision will be severed from these terms, and the remaining terms will continue to apply. The Company's failure to enforce any provisions set out in these Terms and Conditions and any Agreement shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof. These Terms and Conditions shall not be amended, modified, varied, or supplemented except in writing and signed by duly authorized representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions as it sees fit, and your continued use of the site will indicate your acceptance of any adjustments to these terms. If there are any changes to our Privacy Policy, we will announce those changes on our home page and other key pages on our site. We encourage visitors to our website to check our policies periodically. If there are any changes in how we use our site customers' Personally Identifiable Information, we will notify those affected by email. You are advised to re-read this statement regularly.

Updates to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.

These terms and conditions are an integral part of the Agreement between the Customer and ourselves. Your access to this website and your engagement in any purchase, membership, or Agreement indicates your understanding, agreement to, and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights remain unaffected.